Report on the Performance of Activities of the National Preventive Mechanism for 2015
rest, toilets, showers), access to healthcare and legal aid, as well as measures for protection of
vulnerable groups.
On the other hand, UNHCR prescribed standards for transit
centres, such as Opatovac and Slavonski Brod, where refugees
stay for a very short time. At such places it is important to
provide them with a sheltered area, a safe and healthy
environment, with respect of privacy and dignity of persons
who stay there for short periods of time (2-5 days). Special
attention has to be paid to minimum dietary requirements and
availability of drinking water, hygienic conditions and
healthcare.
According to UNHCR
standards for transit
centres, such as those in
Opatovac and Slavonski
Brod, special attention has
to be paid to minimum
dietary requirements and
availability of drinking
water, hygienic conditions
and healthcare.
Apart from the basic healthcare services, it is required to ensure
continuation of receiving medications and assistance provided
to persons who are in serious health conditions or who have specific healthcare demands. All
refugees in transit centres have to have access to food, in which context special attention
should be paid to children, pregnant and breastfeeding women. It is important to enable
everyone to have access to water, sanitary facilities and hygiene, to maintain regular cleaning
of the toilet facilities and to enable access to information on promotion of hygiene.
Activities of the Office of the Ombudswoman
From the beginning of the refugee crisis in Europe, the Office of the Ombudswoman closely
monitored all events related to movements of refugees and respect for their rights. Given that
Hungary had announced the closing of the borders and completion of construction of a wire
fence in August 2015, it became highly likely that the refugee route would change, so two days
prior to entry of the first refugees into the Republic of Croatia, we organized an expert meeting
at the Croatian Parliament, which was attended by relevant representatives of state bodies,
international and civil society organizations. The aim was to encourage cooperation and
exchange information about the differences between the definitions and rights of refugees and
migrants and the methods how the state bodies intended to respond to the challenges of a
potential crisis in the Republic of Croatia. We also visited the Foreigners Reception Centre in
Ježevo and the Reception Centre for Asylum Seekers in Kutina, to gather information about
preparations for the arrival of a large number of people.
After the arrival of the first refugees into the Republic of Croatia, several teams of the Office
visited key points of their movement and stay, during daytime and at night. In 26 occasions we
visited 17 locations: border crossings (Bregana, Botovo, Gola, Harmica, Baranjsko Petrovo Selo,
Goričan, Batina and Bapska), the railway station and police station in Tovarnik, temporary
registration and reception centres (Ježevo, Porin, Velesajam, Beli Manastir, Čepin), Opatovac
Camp and the Transit Centre in SB.
During the field visits we achieved good cooperation with the Ministry of the Interior, but also
with other stakeholders, by participating in headquarter and coordination meetings for
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