-27
2.9. Look for entry points and connections, while recognizing the
limits of intervention
Meaning of the principle - the basic idea
Systems thinking recognises that social systems have a life of their
own, are self-regulating and autonomous.41 Therefore, they cannot be
directly controlled and/or changed from the outside but change needs to
happen ‘from within’. This brings a helpful realistic understanding of
what external actions/interventions can actually achieve. This does not
mean, however, that we cannot induce any change from the outside but
rather it highlights the need for such interventions to be very carefully
and strategically conceived and implemented. Against this background, a
systemic approach can offer innovative ways of strategizing:
• It explicitly searches for high-leverage interventions which use limited
resources for maximum and lasting improvement.42
• It tries to identify and/or create ‘windows of opportunity’ for policy
changes, e.g. in the course of dramatic events which highlight the
significance of a problem or when favourable political constellations
develop.43
• It pays specific attention to presenting and framing of communication
in order to enhance its connection with and acceptability44 to the target
audience (e.g. the authorities, media, the general public).45
• At the same time, systemic thinking is weary of quick fixes or attempts
to solve problems by increasing pressure, which might have adverse
unintended consequences.
• Importantly, systemic thinking helps differentiate between different
modes of interventions according to where the problems are located
along the dimensions of the iceberg – model. In addition to ‘technical’
changes on the surface, it explicitly envisages change of patterns,
paradigms and culture.46
41. Adapted from Birk/Suntinger, 663.
42. Stroh, 2.
43. BIM/HRIC, 97-98.
44. Königswieser/Hillebrand, 37, speaks of „connective ability” as a principle for systemic consulting
processes.
45. E.g. framing human rights abiding police behaviour as police ‘professionalism” has proved to be
helpful in police trainings; for other examples see BIM/HRIC, 98.
46. Seliger, 100. See also the discussion of ”levels of analysis” and corresponding “modes of action” in
Daniel Kim, Introduction to Systems Thinking (Pegasus Communications Inc. 1999) 17.
Systemic Thinking in Preventive Human Rights Monitoring
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