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Figure 2: Iceberg
The iceberg metaphor is helpful for not getting caught up only in
those aspects of a situation that are visible: the concrete events
and outcomes, the formal structures, the operational procedures.
While these are obviously important, the whole picture of a problem
cannot be understood without seeing the important factors which
contribute to its existence and perpetuation that are not visible
at first sight. So, in addition to the events and outcomes (What
happened?), the trends and patterns that consist of repeated/linked
events and outcomes (What’s been happening) need to be looked
at. At a deeper level then, non-formal structures, power dynamics
and mental models come into focus, as they have great relevance to
‘organizational realities’. In particular, systemic thinking stresses
the need to understand organizational culture in an adequate way.
Culture can be seen as “a pattern of shared basic assumptions that
the group learned as it solved its problems of external adaptation and
internal integration, that has worked well enough to be considered
valid and, therefore, to be taught to new members as the correct
way to perceive, think, and feel in relation to those problems”.31
31. Edgar Schein, Organisation Culture and Leadership (3rd edn, Wiley 2017) 17 [hereinafter: Schein]. Emphasis added.
Systemic Thinking in Preventive Human Rights Monitoring
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