Opinion of 17th June 201140 concerning supervision of monitoring and security staff 1/ Persons held in custody must not be denied their human rights, and therefore conditions must be imposed in such places, relating to the legislation applicable, the material condition of the premises, the way in which loss of liberty is organised, the instructions issued by management and the ways in which employees are trained to behave. The Contrôleur général des lieux de privation de liberté (CGLPL) is attentive to these various aspects, in accordance with his remit under Article 9 of the Law of 30th October 2007. 2/ However, he has consistently indicated, from the outset of his mission, that respect for human rights in prison, in police custody, detention centres or in the context of hospitalisation without consent, is also dependent on staff working conditions. The level of commitment demonstrated by staff, the length of service, the quality of the initial and in-service training provided, the difficult nature of the tasks involved, the isolation suffered by some staff, the distances involved in travelling to and from work, the relationships maintained within the professional environment, and the development or absence of technological alternatives to human presence (see the report issued by the Contrôleur général for 2009, Chapter 3 on videosurveillance) are all significant factors in apprehending the missions to be accomplished. Consequently, insofar as these missions still place a high degree of emphasis on human relationships, when it comes to loss of liberty, the relationship between the staff running an establishment and the persons held captive there are determined to a significant extent by these factors. 3/ A number of more topical factors are also pertinent to this interrelationship between human rights and working conditions, which is growing ever closer. The recruitment of a number of younger staff over the past twenty or twenty-five years, in the wake of concerted efforts to do so, coupled with their rising levels of education, the increasing numbers of women working in this field, the arrangements made in 40 94 Published in the Journal Officiel de la République française of 12th July 2011, text n°81.

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