Child and youth welfare facilities
programme due to the tight staff situation. A boy suffering from an autism
spectrum disorder did not receive adequate treatment either.
During the visit, Commission 4 observed several dangerous situations when
the group left the building. Two children climbed up a garden gate and
threatened to fall onto the footpath. A boy on a swing was at a dangerous
height. Another boy ran up and down unsupervised at the side of the road.
The caregivers took great pains but could not supervise all of the children at
the same time.
Dangerous situations
were observed
A brother and sister from Syria were living in a shared accommodation in
Vienna. The caregivers showed great effort to deal professionally with the
challenging behaviour of the two children. Nevertheless, the siblings constantly
went missing and were so overwhelmed by school that they refused to go and
did not respect the rules of conduct. The pedagogic staff contacted municipal
department MA 11 and requested that the two children be accommodated in
a suitable facility. They justified the request by stating that the time-intensive
care necessary for the two minors meant that they were barely able to look
after the other adolescents.
In a residential group in Carinthia, Commission 3 came to the conclusion that
the education of the employees was not adequate with respect to the severity
of the impairments of some of the cared for minors. Nevertheless, the operator
of the facility did not consider it necessary to employ clinical psychologists.
Commission 3 also criticised two other shared accommodations in Carinthia,
where at least two clinical psychologists should have been employed in view
of the types of illnesses. The helplessness of the team was evident from the
number of incidents and police operations. In another facility in Carinthia, a
girl attempted to commit suicide at the beginning of November 2019 and was
released to her mother as early as mid-December of the same year. The team
said they had already expressed reservations in 2018 about the inadequate
therapeutic support in the shared accommodation. Furthermore, the staff
reported that the admission of the girl to the children’s psychiatric ward of
Klagenfurt Regional Hospital and Villach Regional Hospital had been refused
for months. It remained questionable for Commission 3 whether the girl had a
psychiatric or clinical-psychological diagnosis at all in the last few years. The
AOB initiated an own-motion investigation.
Staff education
inadequate
If there are problems in shared accommodations with minors who display
severe behavioural disorders, the fluctuation in personnel often rises as a
result of work overload. Facilities that specialise in the care of adolescents with
psychiatric diagnoses in particular are often affected by resignations and are
unable to work with a full team. Shared accommodations in Salzburg and
Styria were not fully manned from the beginning, which eventually resulted
in the closure of the facilities.
High staff fluctuation
exacerbates problem
74
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