It is regrettably noted that the administrations of penitentiary establishments have not elaborated the evaluation system of performance that would include predetermined indicators. This issue was addressed by the Public defender in his Parliamentary Report of 2015. The recommendation was issued for the notice of the Minister of Corrections to set up legal regulation to evaluate both the administration of a penitentiary establishment as well as each member of the staff in terms of performance and ability to maintain order, based on predetermined indicators and other data of internal and external monitoring. This recommendation has not been fulfilled. It is also noteworthy that in the Parliamentary Report of 2015, the Public Defender recommended to the Minister of Corrections to elaborate clear and mandatory job descriptions, standard operational procedures and guidelines for incidents management to ensure adequate performance and accountability of the penitentiary personnel. In 2015, job descriptions of penitentiary personnel were being drafted in the Ministry of Corrections, covering rights and duties of each position of employees. However, these job descriptions have not been approved by the Ministry to date. The position of the Public Defender remains the same that due to the absence of such guidelines and lack of necessary qualification of the staff, the personnel faces difficulties in taking decisions promptly which increases the risk of use of excessive force and ill-treatment. As regards individual accountability of the staff members, apart from accountability to immediate supervisor, alleged breaches of personnel are examined by the Inspectorate General of the Ministry of Corrections. The Office of the Public Defender requested information from the Ministry of Corrections on disciplinary breaches and penalties imposed on penitentiary personnel in 2015. The office of the Public defender of Georgia has not received this information yet. RECOMMENDATIONS TO THE MINISTER OF CORRECTIONS OF GEORGIA: • To take all measures for executing the policy of attracting new resources, and widely inform the public on job openings and working conditions in penitentiary system ; • To take all measures to ensure that the personnel have worthwhile remuneration and adequate working conditions, and hard and labour-consuming work is adequately compensated; • To take all measures to ensure that the personnel is provided with transportation to penitentiary establishments; • To take all measures to provide personnel with advice on professional burnout and stress management issues; NATIONAL PREVENTIVE MECHANISM (NPM), 2016 65

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